Product Owner – D365 (2670)

Product Owner – D365 (with Business Analyst responsibilities)

Scope:
– Ownership of Microsoft Dynamics 365 (D365) within an assigned functional area (e.g., Order-to-Delivery)
– Cross-functional collaboration with IT, business stakeholders, and external partners
– Contribution to ways of working, standardization, and continuous improvement initiatives
– Monitoring and follow-up of relevant KPIs linked to processes and system support

The Product Owner – D365 is responsible for owning, prioritizing, and developing functionality within Microsoft Dynamics 365 (D365) for a defined process area. The role ensures that D365 solutions effectively support business needs, are standardized where applicable, and deliver measurable business value.

This position combines strategic product ownership with hands-on Business Analyst responsibilities, bridging business requirements and technical delivery.

Key responsibilities:

– Own and manage the product vision and roadmap for D365 within the assigned domain
– Ensure that development initiatives and changes align with business objectives and architectural principles
– Prioritize and maintain the product backlog based on business value, risks, and dependencies
– Define scope and make decisions on functional priorities
– Act as the primary interface between business stakeholders and development teams
– Ensure solutions are scalable and compliant with established standards

Business Analyst Responsibilities:
– Analyze and document current and future-state business processes
– Elicit, structure, and document business requirements
– Translate business needs into user stories and functional specifications
– Facilitate workshops and requirements gathering sessions
– Support solution design in collaboration with architects and development teams
– Contribute to test planning, execution, and acceptance activities
– Ensure traceability between requirements, delivered solutions, and business outcomes

1. Proven experience as a Product Owner, Business Analyst, or in a similar role
2. Experience working within ERP environments
3. Hands-on experience with Microsoft Dynamics 365
4. Experience in requirements management and process modeling
5. Experience working in agile environments
6. Strong understanding of end-to-end business processes, preferably within Order-to-Delivery
7. Good understanding of system architecture and integration principles
8. Ability to analyze data and track performance through KPIs
9. Strong analytical and structured approach to work
10. Excellent communication skills
11. Ability to prioritize effectively and make informed decisions
12. Strong stakeholder management capabilities

Personal profile:
– Structured and analytical mindset
– Strong communication and interpersonal skills
– Ability to prioritize and make decisions in a dynamic environment
– Proven ability to manage and engage stakeholders effectively